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Voice AI#11 Voice Conversation

AI Voice Lead Qualification Agent

"Qualify inbound calls in 90 seconds — automatically"

<90 sec
Qualification Time
+58%
Sales-Ready Leads
5 hrs/day
Rep Time Saved
The Problem

Inbound leads that take more than 5 minutes to qualify usually never convert. Manual qualification calls eat sales rep time and burn lead temperature.

Workflow

How the system runs

  1. 01Inbound call answered
  2. 02BANT questions asked conversationally
  3. 03Lead scored Hot/Warm/Cold
  4. 04Hot leads → live transfer to rep
  5. 05Warm/Cold → nurture sequences
  6. 06CRM updated with full context
Customer Interaction

Voice Conversation

+91 ••• ••• 4280 Live
NeovraAI Voice Agent
Voice AI
00:0001:32
Live Transcript
  • AI
    00:02
    Hello, thanks for calling Skyline Builders. May I ask 3 quick questions to connect you with the right specialist?
  • C
    00:08
    Sure, go ahead.
  • AI
    00:11
    What's your preferred location and budget range?
  • C
    00:14
    Wakad or Hinjewadi, around 80 lakhs.
  • AI
    00:22
    And your possession timeline — ready to move or under construction?
  • C
    00:26
    Ready possession preferred.
  • AI
    00:31
    Perfect. You're a strong fit for 3 of our projects. Scoring as HOT, transferring to a specialist now.
Dashboard & Reporting

Voice Operations Dashboard

Voice Operations Dashboard
Qualified calls by score
Live
Calls Answered
8,420
+24%
Qualified Leads
3,180
+38%
Avg Handle Time
1m 32s
−18%
Hot Leads
1,142
+41%
Booking Rate
27.4%
+9.1%
Pipeline Influenced
₹8.4 Cr
+33%
Qualified calls by score
Qualification speed
1m 32s
avg handle time
Hot transfer rate
36%
+12%
BANT completed
94%
accurate
Nurture assigned
2,038
auto
Operational Improvement

Before vs After

Before
  • Reps stuck on cold callers
  • Slow, manual BANT scoring
  • After-hours calls dropped to voicemail
  • No call transcripts in CRM
After
  • AI screens 100% of inbound calls
  • Sub-90s qualification with consistent rubric
  • 24/7 coverage in 8 languages
  • Every transcript + score auto-logged to CRM
Business Impact

Measured outcomes

Under 90 sec
Qualification Speed
+58%
Sales-Ready Leads
5 hours
Rep Time Saved Daily
94%
Score Accuracy vs Human
Technology Stack

Enterprise architecture

4-week build · production-grade infrastructure

AI Layer
  • OpenAI GPT-4o
  • Claude 3.5
  • Custom Scoring (BANT+)
Voice Layer
  • Twilio Voice
  • Deepgram STT
  • ElevenLabs TTS
Automation Layer
  • n8n
  • Live-Transfer Router
CRM Layer
  • HubSpot
  • Zoho CRM
Data Layer
  • PostgreSQL
  • Google Sheets
Analytics Layer
  • Power BI
  • Call Quality Scorecards
Suitable Industries
Real Estate Insurance Education Healthcare Financial Services Recruitment B2B Sales
Implementation Brief

AI Voice Lead Qualification Agent rollout plan

Architecture, integration layers, operating rhythm and KPI governance for a 4-week production rollout.

Request implementation brief
System Walkthrough
6-step workflow · 6 KPI dashboard · voice interaction model
Project Note
"Sales reps should only ever talk to qualified leads. This agent ensures that."
Project Concept & Design
Anurag Dube
Developed Under
NeovraAI