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Real Estate#02 Chat Interaction
Site Visit Booking Agent
"Convert inquiries into confirmed weekend site visits — automatically"
+62%
Visit Show-Up Rate
<2 min
Booking Time
94%
Weekend Slots Filled
The Problem
Most builders lose 40% of qualified leads between qualification and the actual site visit. Manual scheduling, missed reminders, and no confirmations bleed pipeline daily.
Workflow
How the system runs
- 01Qualified lead handed off from previous agent
- 02Calendar slots fetched from sales team Calendly
- 03AI proposes 2–3 slots based on preference
- 04Customer confirms via WhatsApp
- 05Calendar event + maps link sent
- 06Reminders 24h and 2h before visit
- 07Sales rep notified with lead profile
Customer Interaction
Chat Interaction
NeovraAI Assistant
Active · responding in < 1s
Hi Priya! Would you like to visit the Wakad project this Saturday or Sunday?
10:20
Saturday afternoon works
10:21
Great. We have 2 PM or 4 PM open. Which works?
10:22
2 PM
10:23
Confirmed for Sat 2 PM. I'll send Google Maps and a reminder Friday evening.
10:24
Top 3 matches for you
Westgate TowersSaturday 2 PM
Wakad2 BHK
82L
Blue Ridge AnnexSunday 11 AM
Hinjewadi3 BHK
1.18Cr
Type a message…
Dashboard & Reporting
Site Visit Conversion Desk
Site Visit Conversion Desk
Visit confirmations and arrivals
Live
Visits Confirmed
1,184
+31%
Show-Up Rate
72.4%
+18%
Avg Booking Time
1m 48s
−86%
Weekend Slots Filled
94%
+21%
No-Show Reduction
55%
vs manual
Pipeline From Visits
₹5.2 Cr
+27%
Visit confirmations and arrivals
Slot health
94%
weekend utilisation
Maps links opened
82%
+19%
2-hour reminder replies
61%
+24%
Same-day reschedules
143
saved
Operational Improvement
Before vs After
Before
- Manual back-and-forth to find slots
- Customers forget appointment details
- No-show reasons not captured
- Sales heads see visits only after weekends
After
- AI offers live slots in chat
- Maps + reminders sent automatically
- No-show risk flagged before visit
- Daily visit dashboard by project and rep
Business Impact
Measured outcomes
62%
Higher Visit Show-Up
Under 2 min
Booking Speed
94%
Weekend Utilisation
55%
Drop-Off Reduction
Technology Stack
Enterprise architecture
3-week build · production-grade infrastructure
Automation Layer
- Make.com / n8n
Communication Layer
- WhatsApp Business API
CRM Layer
- HubSpot CRM
- Airtable
Calendar & Booking
- Calendly
Voice Layer
- Twilio
Suitable Industries
Real Estate Developers Channel Partners Luxury Housing Commercial Leasing Education Counselling Healthcare Clinics
Implementation Brief
Site Visit Booking Agent rollout plan
Architecture, integration layers, operating rhythm and KPI governance for a 3-week production rollout.
System Walkthrough
7-step workflow · 6 KPI dashboard · chat interaction model
Project Note
"Show-up rates jumped the moment we added an automated reminder 2 hours before the visit. The system pays for itself in one extra closure."
Project Concept & Design
Anurag Dube
Developed Under
NeovraAI